Data protection

Data protection

  1. General

We take the protection of your personal data very seriously. Data is "processed" by us in accordance with the applicable statutory data protection regulations, from May 25th, 2018 in particular according to the European General Data Protection Regulation (hereinafter referred to as GDPR) and the country-specific data protection regulations. "Processing" is any process carried out with or without the help of automated processes or any such series of processes in connection with personal data such as collecting, recording, organizing, organizing, storing, adapting or changing, reading out, querying, use, disclosure by transmission, distribution or any other form of making available, matching or linking, restriction, deletion or destruction;

Below we inform you about the processing of your data, in particular about the type, scope and purpose of the collection and use of your personal data when you visit our website and use our offers and services as well as the corresponding legal basis for the individual processing operations. In addition, we explain to you in our data protection declaration which rights you are entitled to with regard to data processing.

“Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of that natural person.

  1. Responsible body for data processing

As the provider of our internet services, we are the body responsible for data processing. You can reach us using the contact details given below : Falcony Global GmbH, Georgstraße 38, 30159 Hanover, Germany, email: support@woofypet.de

  1. processing of your data

The type, scope and purpose of the processing of your data differ depending on whether you only visit our website or use the services and/or services we offer:

  1. a) Visiting our website

When you visit our website, the server stores data in so-called server log files, which your internet browser automatically transmits to the server, in particular:

  • Date and time of retrieval of one of our Internet pages
  • Your browser type and the respective version of the browser
  • the operating system used
  • the page you last visited (so-called referrer URL)
  • the amount of data transferred and the access status (file transferred, file not found, etc.) as well as
  • Your IP address and the requesting provider.

This data is processed in order to enable the use of the website you have accessed at all, for statistical purposes, to improve our website and to protect against illegal cyber attacks and to exercise, assert or ward off legal claims. Your IP address will only be stored for as long as is necessary to exercise, assert or defend against legal claims and to defend possible cyber attacks and to provide law enforcement authorities with the information necessary for criminal prosecution.

The data given above will be processed separately from all personal data that you provide to us when you visit our website and/or use a service or service and will not be combined under any circumstances.

From May 25th, 2018, the data processing described above has its legal basis in Article 6 Paragraph 1 Letter b) GDPR for the implementation of necessary pre-contractual measures in order to enable you to use the Internet pages you have accessed. Insofar as the above data is processed for statistical purposes, to improve our website, to protect against illegal cyber attacks, or to exercise, assert or ward off legal claims, this is done from May 25th, 2018 on the legal basis of Article 6 Paragraph 1 Letter f) of the GDPR. Our legitimate interest in this data processing lies in the evaluation of the data to improve our website in order to exercise, assert or ward off legal claims and to protect our systems from illegal cyber attacks and, if necessary, to enable the law enforcement authorities to prosecute.

  1. b) Processing of personal data when using the services and/or services offered by us:

We only process personal data if this is permitted by law or if you consent to the processing of your personal data.

If you want to use the services offered by us on our website, such as ordering goods, providing services, ordering vouchers or newsletters, you will need to provide additional personal data. We process your personal data for the above purposes from May 25th, 2018 on the legal basis of Article 6 Paragraph 1 Letter b) GDPR in order to fulfill a contract with you or to carry out necessary pre-contractual measures, which take place at your request. The purpose of processing your personal data is therefore, for example, to process inquiries, to deliver the goods you have ordered, to provide the desired service, to process a voucher order or to send you the newsletter you have requested or to enable you to use our blog and comment functions. Without providing the personal data, we cannot conclude the contract with you and cannot provide the services and services offered.

In addition, we process your data for the purpose of being able to exercise, assert or ward off legal claims arising from the contractual relationship and, if necessary, to enable the criminal prosecution authorities to prosecute. The above data processing takes place from May 25th, 2018 on the legal basis of Article 6 Paragraph 1 Letter f) GDPR or partly on Article 6 Paragraph 1 Letter c) GDPR in order to comply with a legal obligation to which we are subject. Our legitimate interest in this data processing lies in being able to exercise, assert or ward off legal claims arising from the contractual relationship and, if necessary, to enable the criminal prosecution authorities to prosecute.

We also process your personal data for the purpose of complying with our statutory retention requirements. The legal basis for the fulfillment of our legal storage obligations is standardized from May 25th, 2018 in Article 6 Paragraph 1 Letter c) DSGVO.

Your data will be passed on to service providers who support us, which we have of course carefully selected, in order to fulfill the contract or to carry out necessary pre-contractual measures, which take place at your request. These can be technical service providers or service providers who support us with shipping or payment processing or accounting. From May 25th, 2018, your personal data will be passed on to our supporting service providers either on the legal basis of Article 6 Paragraph 1 b) GDPR to fulfill a contract to which the data subject is a party, or to carry out pre-contractual measures or on a proper contract processing by order that meets the requirements of Article 28 GDPR.

We also reserve the right to include external content from third-party providers (e.g. You Tube videos, external map services, external graphics, etc.) on our website.

If you access and use this third-party content on our website, your IP address (also from May 25th, 2018 on the legal basis of Article 6 Paragraph 1 Letter b) GDPR) will be forwarded to the third-party provider so that the content you have accessed can be accessed by the third-party provider can be sent to your browser. The transmission of your IP address to these third-party providers is therefore absolutely necessary in order to send the retrieved content to the browser of your end device. The processing of your data by the provider of the third-party content is subject to their data protection regulations. We do not use any third-party tools that use so-called "tracking mechanisms" without your express consent. "Tracking mechanisms" are technologies that make the behavior of data subjects on the Internet traceable and enable the creation of user profiles.

Otherwise, your personal data will only be passed on to other third parties if we are legally obliged to do so (e.g. to authorities to investigate cyber attacks and any criminal offenses that may have been committed or to tax offices to comply with tax obligations or to courts in the event of legal disputes) from May 25th, 2018 the legal basis of Article 6 Paragraph 1 Letter c) GDPR and, if applicable, to lawyers and tax consultants on the legal basis of Article 6 Paragraph 1 Letter c) GDPR or Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest in passing on your data to lawyers lies in exercising, asserting or defending against legal claims. Our legitimate interest in passing on your data to external tax consultants is to be able to properly meet our tax obligations.

The data that we absolutely need can be seen from the input mask as part of the registration or ordering process. You can voluntarily provide further information that is not absolutely necessary for the above purposes; they are marked accordingly by us when collecting the data as part of the registration or ordering process.

In addition, we do not pass on your personal data to third parties without your express consent.

The data that we absolutely need can be seen from the input mask as part of the registration or ordering process. You can voluntarily provide further information that is not absolutely necessary for the purposes described above; they are marked accordingly by us when collecting the data as part of the registration or ordering process.

  1. Use of cookies

We use so-called "cookies" on our website. Cookies are small text files that are sent from our web server to your browser when you visit our website and are temporarily stored on your device (e.g. PC, smartphone, tablet) for various purposes. Below we inform you about the use of cookies on our website:

For the full functionality of our website, it may be necessary for technical reasons to allow the use of cookies so that your device can continue to be identified when you visit our website when you switch from one of our websites to another (so-called "session cookies"). .

In addition, we reserve the right to use so-called "permanent cookies" so that you can use our website more effectively. Persistent cookies enable us to recognize your device when you visit our website again and to store information about your last visit (e.g. your preferred language or other settings). We only use permanent cookies, which are automatically deleted after 12 months at the latest.

The cookies mentioned above may also be used by third-party providers of tools that we use on our website, in particular for statistical and analytical purposes. We will only use third-party tools with privacy-friendly settings. Accordingly, without your prior express consent, we will not use so-called "targeting cookies" on our website, which make the behavior of data subjects on the Internet traceable and enable the creation of user profiles. If we use third-party tools, we will inform you about the use, functionality and further details of the respective tools under point 15 of this data protection declaration.

The cookies described above are used from May 25th, 2018 on the legal basis of Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest in using these cookies is to enable our customers and users of our website to use our services more effectively and to analyze and improve our website.

You can determine whether cookies can be set and accessed by changing the settings in your browser. For example, you can deactivate the storage of cookies altogether in your browser, restrict it to certain websites or configure your browser so that it automatically notifies you as soon as a cookie is to be set and asks for your permission. You can also set your browser so that cookies are automatically deleted when you close the browser. Finally, you can activate a do-not-track function ("DNT") in your browser, so that you are not automatically recorded by any web analysis tool that may be used. Information about the configuration of your browser settings can be found in the help function of your respective internet browser.

  1. Storage and deletion periods for personal data

If the processing purpose for your required personal data no longer applies, your personal data processed by us will be routinely deleted or blocked unless you have consented to permanent storage of your personal data.

If individual data must be stored after the processing purposes no longer apply due to statutory retention periods (e.g. tax and commercial law retention regulations), the data will be blocked instead of being deleted. The data to be stored may then be processed on the legal basis of Article 6 Paragraph 1 Letter c) GDPR exclusively for the aforementioned purposes.

  1. Your rights as a data subject

You always have the rights described below:

  • Right to confirmation and information about the personal data processed by us in accordance with Article 15 GDPR
  • Right to rectification of your personal data in accordance with Article 16 GDPR
  • Right to erasure of your personal data ("right to be forgotten") in accordance with Article 17 GDPR
  • Right to restrict the processing of your personal data in accordance with Article 18 GDPR
  • Right to data portability of your personal data in accordance with Article 20 GDPR
  • In accordance with Article 22 GDPR, you have the right not to be subject to a decision based solely on automated processing - including profiling - which has legal effect on you or significantly affects you in a similar way.

Please send us your request to the contact details given under point 2 of this data protection declaration.


  1. Right to object

    You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which takes place from May 25th, 2018 on the basis of Article 6 paragraph 1 letters e or f DSGVO; this also applies to profiling based on these provisions.

    In this case, we no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

    If personal data is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

    You also have the right, for reasons arising from your particular situation, to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) GDPR, unless because the processing is necessary to fulfill a task in the public interest. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

  2. Right of withdrawal for consents

You can revoke your express consent to data protection law at any time with effect for the future. The legality of the processing carried out on the basis of the consent up to the point of revocation is not affected by the revocation.

  1. Complaints about data protection violations with the supervisory authorities

If you believe that your data protection rights are being violated, you can contact the supervisory authority in your state or in the state where our company is based. If a complaint concerns a company that is based in another federal state, the supervisory authority will forward the complaint to the competent supervisory authority there.

The supervisory authority of our registered office is the following:

State Commissioner for Data Protection and Freedom of Information
Lower Saxony

PO Box 221

30002 Hanover

Phone: 0511 120-4500

Fax: 0511 120-4599

Email: poststelle@lfd.niedersachsen.de

  1. Obligation to notify in connection with the correction or deletion of personal data or the restriction of processing

We will notify all recipients to whom personal data has been disclosed of any rectification or erasure of the personal data or restriction of processing pursuant to Article 16, Article 17 Paragraph 1 and Article 18 GDPR, unless this proves impossible or is with a disproportionate effort involved. We will also inform you about these recipients if you request it.

  1. Statutory or contractual provisions for the provision of personal data and information about the necessity for the conclusion of the contract and the obligation of the person concerned to provide the personal data and possible consequences of non-provision:

As described above, we collect and process your personal data in particular for the performance of a contract to which the data subject is a party, or for the implementation of pre-contractual measures that are carried out at the request of the data subject. The provision of personal data is therefore contractually required for this purpose. In some cases, the provision of personal data when concluding contracts (e.g. for invoices) is also required by law due to tax and/or commercial regulations. If you do not provide us with any personal data, this means that we cannot conclude a contract with you and/or cannot answer your inquiries.
Insofar as we process your personal data on the basis of a legitimate interest in accordance with Art. 6 Paragraph 1 Letter f) of the GDPR, the provision of your data for these purposes is neither contractually nor legally required. The details of data processing on the basis of a legitimate interest can be found in the above information at the relevant points. If you do not provide us with any personal data for these purposes, this may result in you not being able to use our website or not being able to use it to its full extent.

  1. Automated decisions on a case-by-case basis, including profiling

We do not use automated decision-making, including profiling in accordance with Article 22 Paragraphs 1 and 4 of the GDPR.

  1. data security

We use technical and organizational security measures to protect the processing of personal data, in particular against accidental or intentional manipulation, loss, destruction or attacks by unauthorized persons. Our security measures are continuously improved in line with technological developments.

  1. Questions / Comments

You are welcome to send questions or comments about this data protection declaration or data protection in general to our contact details, which you can find in section 2 of this data protection declaration.

  1. Use of third-party tools and content

If we use tools (programs) and content from third-party providers on our website, which use permanent cookies for statistical or analytical purposes and/or process your IP address and/or other personal data, you will find information about these tools and content as well as about how they work:

Notes on Google Analytics:

It is important to us to design our website as optimally as possible and thus make it attractive for our visitors. For this it is necessary for us to know which parts of our website reach our visitors.

For this purpose, we use the web analysis service Google Analytics, a web analysis service provided by Google Inc. ("Google"), on our website. Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We use Google Analytics on this website with activation of IP anonymization, ie your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly. Information about the configuration of your browser settings can be found in the help function of your respective Internet browser. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

In addition, you can prevent the collection of data using a browser plug-in. This plugin sets an opt-out cookie and thus prevents future collection and processing of your data by Google Analytics. You can download and install a browser plug-in from the link http://tools.google.com/dlpage/gaoptout?hl=de .

You can also prevent Google Analytics from collecting data by clicking on the following link to “Deactivate Google Analytics”. An opt-out cookie will be set to prevent future collection of your data when you visit this website: Deactivate Google Analytics.

You can find more information about Google's terms of use and data protection at http://www.google.com/analytics/terms/de.html or at http://www.google.de/intl/de/policies/terms/regional .html .

Status of the data protection declaration: 20.10.2020